Jo believes that in dealing with clients it is extremely helpful to remember days in the past when she herself did not know much! “I try not to assume that people are being obtuse or uncooperative, or that they don't care about their dogs, just because they do things differently than me.” Jo acknowledges that for most people using a marker to train is brand-new. She has found that clients are very open to the method once they understand how it helps them create an improved living and working relationship with their dogs.
When asked how positive training has impacted other parts of her life, Jo replies, “This part is always going to be a work in progress.” Jo tries to be more aware of how she explain concepts to people; she concentrates on coaching in a more succinct and positive way.
With her lengthy ClickerExpo history, Jo has been on all sides of the conference experience. She has attended seven or eight ClickerExpo conferences, including her first conference where Kathy Sdao planted the seed of enrolling in Karen Pryor Academy. Jo now organizes the KPA Certified Training Partners who volunteer to work as Learning Lab coaches at the conferences. (In fact, Jo is working at ClickerExpo as this profile is being written!).
Jo’s role involves communicating with Expo faculty members about the number of coaches needed for each Learning Lab and matching Certified Training Partners to the openings in the schedule. Jo says that the greatest part of her job is meeting all of the ClickerExpo faculty members and many KPA CTPs. “The schedule at Expo is really hectic, but it is worth it to be involved behind the scenes.”
Since graduating from the KPA Dog Trainer Professional program, Jo has completed the Puppy Start Right for Instructors program. She uses lessons from that course in puppy classes at Home Away From Home Pet Care Facility.